Check whether a customer's problem is a known bug

Devboxes tells you whether the team already knows about a customer's problem and adds the new report to the matching issue.

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2

  1. Jonas

    @Devboxes a customer says the CSV export times out once they have more than 10,000 invoices. do we already know about this?

  2. Devboxes APP

    Yes, that's ENG-198. Large exports time out because the whole file is built in memory at once. It's still in the billing backlog with nobody on it, and I added this customer as the third report.

    Linear

    ENG-198 CSV export times out for accounts with many invoices

    Backlog Billing, Bug

    Found ENG-198

CSV export times out for accounts with many invoices

  • Backlog
  • Medium
  • Billing
  • Bug

The export loads every invoice before writing the file and times out above roughly 10,000 invoices.

Reports: three customers, the latest from #support today.

Activity

  1. Devboxes added a customer report

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