Common processes Devboxes can help you automate
Full walkthroughs
- Turn a customer report into an issue with a recommended fix Devboxes files a customer report as an issue for the team that owns it, with a recommended fix prepared. SupportProduct
- Get a reported bug fixed with a test A bug in Linear comes back as a reviewed fix, with a test that would have caught it. EngineeringProduct
- Clear the small tickets in your backlog Devboxes turns small tickets from your backlog into finished changes, one per ticket, ready for your team to review. EngineeringProduct
- Write the weekly status update Devboxes writes the weekly update from the work your team closed, in the format the team prefers. Leadership
- Draft release notes from what shipped Devboxes drafts release notes for your customers from what shipped since the last release. ProductLeadershipEngineering
- Fix a check that fails only in CI Send Devboxes a failing check and get the fix back on the same change, with the cause in a sentence. Engineering
- Review a teammate's change before it ships Devboxes checks a change for the cases its tests miss and shows you an example of each. EngineeringLeadership
- Hotfix a production error from a stack trace Paste an error from production, and Devboxes comes back with a hotfix and tests that reproduce the crash. EngineeringOperations
- Ship a small feature from a Jira ticket Devboxes builds a small feature from a Jira ticket and updates the same change when the reviewer asks for more. SupportProductEngineering
- Run a codebase cleanup from the terminal Hand off a cleanup from the terminal and get back one change that removes the old code everywhere. Engineering
- Answer how something works Ask how your product behaves and get a plain answer you can pass on to a customer. SupportProduct
- Scope a feature request into an issue Devboxes turns a request customers keep making into an issue that says what would have to change. ProductSupport
- Change the wording of a customer email Devboxes rewords a customer email and keeps the facts in it exactly as they were. SupportOperations
- Make a confusing price label clear Devboxes rewrites a price label that confuses customers and leaves the prices as they are. ProductSupport
- Answer a new teammate's setup question New teammates get setup answers from your own docs, so nobody has to stop work to explain. EngineeringOperations
Ideas to try with your team
Support
- Check whether a customer's problem is a known bug Support
- Explain an error message a customer sees Support
- Draft a reply to a customer Support
- Reproduce a reported bug and write down the steps Support
- Check whether a fix has shipped Support
- Correct a misleading label or help text Support
- Find out whether the product already does something Support
Product
- Check how a feature behaves before you promise it Product
- Add acceptance criteria to an issue Product
- Split a large feature into smaller issues Product
- Explain what a change means for customers Product
- Compare two ways to build a feature Product
- Change a plan limit or a default Product
- Find backlog issues that are already done Product
Engineering
- Add tests before anyone touches old code Engineering
- Upgrade a library and fix what breaks Engineering
- Find out why a test fails only sometimes Engineering
- Remove code nothing uses anymore Engineering
- Write the missing docs for a part of the code Engineering
- Find where something is decided in the code Engineering
- Rename a concept across the code Engineering
- Add logging around a failure you can't reproduce Engineering
Leadership
- Find out what's holding up a project Leadership
- Summarize a long thread for someone who missed it Leadership
- See what changed in one part of the product this month Leadership
- Size a request before planning Leadership
- Find urgent issues nobody owns Leadership
- Get answers the way your team likes to read them Leadership
Operations
Finance
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