Hand Linear issues to Devboxes
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@Devboxes Müller GmbH and Brandt & Söhne both got their payment reminder twice, on Saturday and again on Monday. can you file it for billing in Linear? please don't fix it yet, Lisa wants to plan it in first
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Looked at 4 sources - Read this thread
- Found Tuesday's reminder change
- Read the weekend rule in the reminder job
- Filed ENG-219 for billing
Since Tuesday's release, reminders due on a weekend move to Monday, and the job still sends the weekend one too, so those customers get both. I filed
ENG-219 for billing with a recommended fix and left the code as it is. Linear ENG-219 Weekend payment reminders go out twice
Backlog Billing, Bug
Filed ENG-219
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Walkthroughs in Linear
- Turn a customer report into an issue with a recommended fix Devboxes files a customer report as an issue for the team that owns it, with a recommended fix prepared. SupportProduct
- Get a reported bug fixed with a test A bug in Linear comes back as a reviewed fix, with a test that would have caught it. EngineeringProduct
- Clear the small tickets in your backlog Devboxes turns small tickets from your backlog into finished changes, one per ticket, ready for your team to review. EngineeringProduct
- Write the weekly status update Devboxes writes the weekly update from the work your team closed, in the format the team prefers. Leadership
- Answer how something works Ask how your product behaves and get a plain answer you can pass on to a customer. SupportProduct
- Scope a feature request into an issue Devboxes turns a request customers keep making into an issue that says what would have to change. ProductSupport
Ideas for Linear
- Check whether a customer's problem is a known bug Support
- Draft a reply to a customer Support
- Check whether a fix has shipped Support
- Find out whether the product already does something Support
- Add acceptance criteria to an issue Product
- Split a large feature into smaller issues Product
- Find backlog issues that are already done Product
- Find out what's holding up a project Leadership
- See what changed in one part of the product this month Leadership
- Size a request before planning Leadership
- Write up when and why something changed Finance
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