Summarize customer interviews

Pulls the patterns out of your customer interview notes.

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  1. Lisa

    @devboxes Here are notes from six interviews with bakery owners. What did we learn?

    interview-notes.zip Zip
  2. devboxes APP

    Five of the six owners plan their baking from a paper list the night before, and four mentioned waste on rainy days. Only two asked for an app. The patterns are attached with quotes.

    interview-patterns.md Markdown (raw)

What devboxes does

  1. Read the interviews

    • Every interview has its customer's problems, workarounds and wishes, with quotes.
  2. Find the patterns

    • Every pattern names the interviews it appears in, and at least two.
    • Behavior and stated wishes are in separate lists.
  3. Check the quotes

    • Every quote matches the notes and its interview.
  4. Write the findings

    • The patterns are ranked by number of interviews and quoted from them.
    • interviews.md is published.

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