Reply to customer reviews

Drafts a personal reply to every review you paste, the angry ones first.

What you ask

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2
  1. Jonas

    @devboxes Reply to these five Google reviews for our bakery.

    google-reviews.txt Plain Text
  2. devboxes APP

    Here are five replies. The two-star review about the cold croissants comes first, with an apology and an invitation to come back for a fresh one. The other four thank people for what they actually liked.

What devboxes does

  1. Sort the reviews

    • Every review is listed once, with its rating and what the customer liked or what went wrong.
    • Unhappy reviews come before the others.
  2. Draft the replies

    • Every review has one draft reply of 40 to 90 words.
    • Every reply names something specific from its review.
  3. Check the replies

    • Every reply leaves out order numbers, addresses and other personal data.
    • Every reply starts differently.
    • Every flagged review has a note for the person.

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Online shops and local businesses

Ask devboxes to reply to customer reviews

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