What you ask
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@devboxes Here are last month's support emails. What do customers keep asking for?
support-emails.zip Zip -
Out of 62 emails, 14 ask for a mobile app, 9 for exports to their accounting software and 6 for team permissions. The groups are attached with quotes, and the accounting exports come with the strongest wording.
customer-requests.md Markdown (raw)
What devboxes does
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Pull out the requests
- Every request has a verbatim quote and the customer who asked, when known.
- Bug reports and support questions are in their own list.
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Group the requests
- Every request belongs to exactly one group.
- Every group has a count of distinct customers.
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Rank the requests
- The groups are ordered by distinct customers, then strength.
- Every group in the table has two verbatim quotes.
- feature-requests.md is published.
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