What you ask
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support
2
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@devboxes Draft replies to the three attached emails.
customer-emails.txt Plain Text -
Here are three drafts. Two customers asked about invoice dates and get the same answer. The third wants a refund for an annual plan, which needs your decision, so I left that part open.
What devboxes does
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Sort the emails
- Every email in the request appears once in the list, with its sender and request.
- Every urgent email names the reason it is urgent.
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Find the answers
- Every customer question has an answer with its source, or is marked for the team.
- Every answer rests on the request or the company's own pages.
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Draft the replies
- Every email has exactly one draft reply, in the customer's language.
- Every question marked for the team has a bracketed placeholder in its draft.
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Check the drafts
- Every draft answers or marks every question in its email.
- The reply lists the urgent drafts first, then the others, then the questions for the team.
What you get back
Replies to three customer emails
- Anna Weber Invoices are dated the day your plan renews. Yours renews on the 3rd.
- Marc Klein Invoices are dated the day your plan renews. Yours renews on the 17th.
- Jana Roth The refund for her annual plan is marked for your decision.
Good for
Every kind of company